Shopkeeper Guide

Guides, FAQs & Explainer Videos

Mar 29, 2024

How To Videos

  1. Getting Started with Shopkeeper
  2. How to use Presentation Mode
  3. How to use the Dashboard
  4. How to use the Sales Widget
  5. How to use the Sales page
  6. How to Use the Amazon Order Link Feature
  7. How to use the Merge Refunds
  8. How to Add Your Cost of Goods
  9. How to add COGS using the Cost of Goods page
  10. How to Account for Changes in Your COGS
  11. How to Account for Inbound Shipping Cost
  12. How to use the Order Expenses page
  13. How to add Manual Income and Expenses
  14. How to use the Profit and Loss page
  15. How to use the PPC Page
  16. How to use the Inventory page
  17. How to set the Inventory Alerts
  18. How to use the Re-Order Estimator
  19. How to use the Order Scheduler
  20. How to Use the Inventory Value Analysis Page
  21. How to use the Historical Inventory Value
  22. How to use the Shipments page
  23. How to use the Listing Health page
  24. Introducing Listing Health
  25. How to use the Returns page
  26. How to use the Trends page
  27. How to use the Reports page
  28. How to invite Secondary Users
  29. How to use the Kaching Notification
  30. How to Connect to Amazon
  31. Navigation Menu Overview
  32. How to configure VAT on Amazon Fees
  33. Shopkeeper subscription fee automatically included in your P&L
  34. How to Use the Metric Filter
  35. How to Use the Request Review Feature
  36. How to Manage the User Permissions
  37. How to Use the Custom Filter on Shopkeeper's Sales page
  38. Google Sheet Integration - Shopkeeper
  39. Seller Feedback Alert - Shopkeeper
  40. How to Set FBM Shipping Expenses
  41. How to Use the Sales Page Tools
  42. How to Utilize Sales Page: Refund Order List
  43. How to Set VAT on PPC
  44. New Feature - Video Tutorials
  45. How to Use Order List Icons
  46. Automated Review Request
  47. Aging Inventory Alerts Icons
  48. My Warehouse Sync
  49. Inventory ROI Page Overview
  50. How to Connect to Shopify
  51. How to Use Search Filter
  52. Product Tracking
  53. Amazon Seller Central VS Shopkeeper Inventory
  54. Sales Page: Marketplace Breakdown
  55. Data Security and Protection
  56. COGS Inventory Value Widget
  57. Manual Expenses Redirect Link
  58. Missing COGS Widget
  59. ShipStation Integration
  60. ShippingEasy Integration
  61. Keyword Search Exact SKU Match

Getting Started with Shopkeeper

Through the use of real-time data from Seller Central, Shopkeeper simplifies your Amazon business by tracking sales and profit including any hidden fees easily. With automatic calculations, managing your finances has never been easier.

Watch the video below to learn how to get started with Shopkeeper and to set up your Amazon business for success. 

How to use Presentation Mode

Conceal sensitive product information easily, enabling you to share screens and post screenshots on social media without giving away key details. Learn how to use this invaluable feature and present your products like a pro. Watch now to level up your presentation game with Shopkeeper!

How to use the Dashboard

The Shopkeeper Dashboard gives you key metrics for your Amazon business. Fully customizable widgets let you see your sales and profit, cash balances, no. of listings, inventory value, PPC spending, and much more - all on one page.

How to use the Sales Widget

Check out the Shopkeeper Sales widget for a quick look at key sales data! Easily filter by marketplace, order type, and date range. Plus, customize how much info you see on the widget. Dive into the video to see just how awesome this widget can be!

How to use the Sales page

The Shopkeeper Sales page gives Amazon sellers a complete overview of their sales and profit. You can analyze any time period - today, yesterday, 3 years ago - it’s all possible with Shopkeeper.

And all your sales data will be broken down by marketplace and ASIN, so you can see exactly where your profit is really coming from. Watch the video for a full overview of the Shopkeeper Sales page and all its features.

How to Use the Amazon Order Link Feature

With just a click, you can access a detailed List of Orders complete with date, order number, revenue and profit. Effortlessly navigate to the same order on Seller Central with just one click. Watch the video to learn more.

How to use the Merge Refunds

The Merge Refunds toggle allows Amazon sellers to choose whether they want to see revenue before or after refunds on their Shopkeeper Sales page. 

Watch the video to see how each option differs and how to customize your Shopkeeper Sales page now, giving you complete control over how you view key revenue metrics for your Amazon business.

How to Add Your Cost of Goods

Enter your COGS for precise profit calculations. Watch the video for an overview of the different ways to add COGS on Shopkeeper, including a Bulk Upload option. Shopkeeper pulls all your Amazon fees automatically so all you need to do is enter your COGS and sit back and relax as Shopkeeper does all the calculations for you!

How to add COGS using the Cost of Goods page

The Shopkeeper Cost of Goods page lets you quickly and easily add costs for all of your Amazon ASINs. Cost periods, categorized costs, FBM shipping, tax settings, bulk upload - all the options are here. Watch the video to find out more.

How to Account for Changes in Your COGS

Learn how to effectively account for changes in your COGS using Shopkeeper's innovative Cost Periods feature. Whether your manufacturing prices are on the rise or experiencing fluctuations, Shopkeeper allows you to account for different COGS over time, keeping your profit calculations 100% accurate.

How to Account for Inbound Shipping Cost

Shopkeeper automatically captures your Inbound Shipping fees, giving you 100% accurate profit calculations. Watch the video to find out how to set this up on Shopkeeper.

How to use the Order Expenses page

The Shopkeeper Order Expenses page allows you to add one-off costs that apply only to specific orders, so you can account for every cost and ensure your profit is 100% accurate - the Shopkeeper way. Watch the video to find out how it works. 

How to add Manual Income and Expenses

The Shopkeeper Manual Income and Expenses page allows you to add any off-Amazon expenses, such as subscriptions, accounting fees, product photography, and anything else - all of which will be added to your profit and loss. This gives you a complete picture of the true profitability of your Amazon business - the Shopkeeper way. Watch the video to find out how it works and to start adding expenses now.

How to use the Profit and Loss page

The Shopkeeper Profit and Loss page gives Amazon sellers a full breakdown of ALL their revenue and expenses for any time period, including exactly how much you’ve paid in each Amazon fee (including fees they try to hide from you!) and how that affects your final profit. Watch the video below to see how it looks. 

How to use the PPC Page

The Shopkeeper PPC page gives Amazon sellers a complete overview of all their PPC campaigns. See Budget, Clicks, Spend, Sales, ACOS, and countless other metrics to let you quickly and easily compare and manage your PPC campaigns to improve performance and profitability. 

You can even change your budget and set campaigns active or inactive directly from Shopkeeper. 

Watch the video below to see the Shopkeeper PPC page in action. 

How to use the Inventory page

The Shopkeeper Inventory page gives you a complete overview of your Amazon stock, including Sellable, Inbound, and Unsellable units. 

There are also a number of tools and alerts that allow you to plan your re-orders and when to send stock into Amazon to maximize your IPI score and reduce storage fees.

How to set the Inventory Alerts

Set alerts for low stock or aging items, and choose to receive emails weekly or monthly. Check out the video below to see just how simple it is to keep your inventory in check!

How to use the Re-Order Estimator

Re-order Estimator tool is the smart way to figure out how much to order for the perfect stock balance! Simply input how many months you want to cover – no more overstock or running out of inventory. Watch the video to learn more.

How to use the Order Scheduler

Estimate when your next order hits Amazon and track your stock levels. Keep your inventory in check and prevent stockouts! Check out the video for a sample order schedule.

How to Use the Inventory Value Analysis Page

Our Inventory Value Analysis lets you effortlessly monitor all your products by ASIN. Add and track your stock levels for a comprehensive view of your inventory. Watch the video for a quick guide on seamless inventory management!

How to use the Historical Inventory Value

Unlock the timeline of your inventory's worth! With History Inventory Value, follow changes in your inventory value month by month, quarter by quarter, or year by year. Watch the video to learn more.

How to use the Shipments page

The Shipments page displays details like product data, SKU, status, units expected, and units received, highlighting any discrepancies. Watch the video to see it in action!

How to use the Listing Health page

Explore essential metrics like rating, BSR, Buy Box seller, and even check if your listing has been suppressed – all in one place. Stay informed, make informed decisions, and boost your listing performance. Watch this quick tutorial now!

Introducing Listing Health

Get real-time alerts on any changes, enabling you to act quickly and cut costs. Easily keep an eye on important data and check the condition of your postings. Learn how Shopkeeper enhances your business on Amazon while keeping you in control by watching this brief tutorial!

How to use the Returns page

Returns Page breaks down return percentages by ASIN, revealing dispositions and return reasons for each product. Get a clear view of your returns – here's a quick overview!

How to use the Trends page

Sort trends according to brand, order type, date range, key metrics, and more. Make wise choices, stay ahead of the curve, and take advantage of possibilities in your industry. Discover how Shopkeeper enables you to manage trends and grow your business by watching this quick tutorial!

How to use the Reports page

Explore detailed reports on sales, profitability, inventory, accounting, and VAT. With customizable filters for date range, marketplace, order type, and brand, you have the power to extract precise insights. Watch this quick tutorial to learn more.

How to invite Secondary Users

Discover how to give others access to your Shopkeeper account, fostering collaboration without compromising control. Watch this quick tutorial to empower your team with the ease of secondary user invitations.

How to use the Kaching Notification

Learn how to use Shopkeeper's Kaching Notification feature and set your sales on fire. Simply turn on the Kaching money sound, and every new sale triggers a cool notification sound. Watch now to add a touch of flair to your sales journey!

How to Connect to Amazon

Connect all your Seller Central accounts hassle-free with Shopkeeper’s Account Connection – with no extra fees! Switch accounts effortlessly with just one click and see your data separately or combined - however you prefer! Watch the video to see how.

Navigation Menu Overview

Explore the newly upgraded Navigation Menu in Shopkeeper, designed to make finding what you need a breeze. Key enhancements on Configuration, Health & Alerts, Charts & Reports, and Settings modules ensure a seamless user experience. Watch this quick video to unveil the changes and witness how Shopkeeper is transforming navigation for your convenience.

How to configure VAT on Amazon Fees

Offset VAT on fees or add VAT to fees effortlessly, giving you unparalleled control and flexibility. Don't miss out on optimizing your VAT strategy. Watch this video to find out more.

Shopkeeper subscription fee automatically included in your P&L

Shopkeeper now takes the hassle out of managing your finances by automatically including your subscription fee in your financial reports. No more manual entries—watch your financials effortlessly reflect your true business costs. Learn how this feature can streamline your accounting process in this quick tutorial.

How to Use the Metric Filter

Filter all the products you've sold based on the metric of your choice. Whether it's sales, profit, or any custom metric, tailor your insights to your business needs. Watch the video to learn how.

How to Use the Request Review Feature

Explore Shopkeeper's "Request Review" feature - and learn how to boost your product reviews and seller feedback automatically. Watch the video for a quick guide!

How to Manage the User Permissions

Learn how to grant users access to your Shopkeeper account while maintaining control over the data they can see. Watch this quick tutorial to seamlessly manage user permissions and optimize your collaborative workflow!

How to Use the Custom Filter on Shopkeeper's Sales page

Save and reuse specific sets of filters with just one click, streamlining your workflow and boosting efficiency. Dive into this quick tutorial to learn how to customize your filters and navigate through Shopkeeper. Check out this video to learn how.

Google Sheet Integration - Shopkeeper

With Shopkeeper's new feature, effortlessly export all your valuable data directly into Google Sheets. Learn how to seamlessly integrate Shopkeeper with Google Sheets in this quick tutorial.

Seller Feedback Alert - Shopkeeper

Receive real-time notifications whenever you get seller feedback, keeping you in the loop and allowing you to respond promptly. Stay on top of your customer interactions effortlessly. Learn more by watching this quick tutorial.

How to Set FBM Shipping Expenses

If you want to monitor individual FBM costs rather than using an average, manually set the FBM shipping cost for each individual order.

Discover the quick and easy way to configure FBM Shipping Expenses on Shopkeeper. Start watching now to advance your online business.

How to Use the Sales Page Tools

Maximize your sales game with Shopkeeper's Sales Page Tools—Order List, Breakdown, Trends, and By Country. Easy tips, big impact! Get more online success by watching now.

How to Utilize Sales Page: Refund Order List

Refund List shows you a full list of refunded orders for this ASIN in your selected time period. Learn the ropes and streamline your refund process effortlessly.

How to Set VAT on PPC

Discover how to easily include VAT in your PPC expenses using Shopkeeper in just a few simple steps. Watch this quick video guide for a seamless experience.

New Feature - Video Tutorials

Access video tutorials on every Shopkeeper page for a fast and seamless guide. Watch our quick, step-by-step video tutorial to learn more.

How to Use Order List Icons

Watch our quick video tutorial to confidently use order list icons in your workflow. Learn how to make the most of these icons and enhance your efficiency today!

Automated Review Request

Say goodbye to manually requesting reviews one by one on Seller Central. Turn on automated review requests and Shopkeeper will automatically trigger Amazon's review request emails to be sent to your buyers 10 days after their purchase date. Watch this quick video tutorial to set it up!

Aging Inventory Alerts Icons

Easily monitor and get notified when your inventory at Amazon reaches a certain age. Watch the video to learn how to set up aging inventory alerts to improve your IPI score and save on storage fees!

My Warehouse Sync

With My Warehouse, seamlessly integrate and manage your own warehouse inventory to gain a comprehensive view of your stock levels. It puts you in control, ensuring a clear and complete picture of your stock at all times. Watch this video tutorial to learn more!

Inventory ROI Page Overview

Shopkeeper's Inventory ROI page let's you see all your products and their current ROI. Enter a target ROI and Shopkeeper will calculate what price you need to sell for or enter a target price and Shopkeeper will calculate what ROI you will achieve - taking into account ALL Amazon fees. So you can finally make pricing decisions based on real sales data. Watch the video to learn how you can use this page to increase your ROI and profit now.

How to Connect to Shopify

Discover how to quickly and easily link your Shopify store to your Shopkeeper account in a few easy steps! Watch our little video tutorial.

How to Use Search Filter

Easily locate items by entering their ASIN, SKU, order number, or keyword. Watch this tutorial and try Search Filter now!

Product Tracking

With Product Tracking Page, you can monitor products and calculate their profitability. Watch our video to learn more and stay on top of your inventory.

Amazon Seller Central VS Shopkeeper Inventory

Discover the difference between Amazon Seller Central Inventory vs. Shopkeeper Inventory. Find out which inventory management solution is ideal for your company. Watch our quick video comparison to make informed decisions.

Sales Page: Marketplace Breakdown

Learn how to find out where your sales are coming from and get a detailed marketplace breakdown when you click the globe icon. Watch this short tutorial to make tracking your sales easy.

Data Security and Protection

Watch how Shopkeeper ensures the safety of your data and databases. This video breaks down our robust data security measures, giving you peace of mind knowing that your information is protected.

COGS Inventory Value Widget

This new feature lets you find important details like total SKUs, sellable units, and costs effortlessly. No more confusion – just clear info, quick and easy. Check out this brief demo now to learn more!

Manual Expenses Redirect Link

Introducing the Sales Page Breakdown's new redirect link icon! You may now easily cross-check expenses with a single click. To find out more, watch our little tutorial video.

Missing COGS Widget

Introducing the Missing COGS Widget! Easily spot items sold without COGS. Watch now to learn more!

ShipStation Integration

Integrate ShipStation with Shopkeeper for seamless order management! Our latest update automatically syncs ShipStation fees with your FBM orders. Watch our brief tutorial today!

ShippingEasy Integration

You can now link ShippingEasy with your Shopkeeper account. Watch as Shopkeeper effortlessly syncs ShippingEasy fees with your FBM orders. Learn how in this quick video tutorial!

Keyword Search Exact SKU Match

By using the SKU as a prefix, you may now quickly and easily find the exact product you're looking for. Check this out to see how!

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