Frequently Asked Questions

Welcome. Make yourself at home. If you need anything at all, just ask us.

Because it helps you manage your e-shop, and 'keeps' track of your financials.

Here are some benefits for you to consider, besides the features that we offer:

• We support all Amazon marketplaces at no extra cost - you will be able to see your sales and inventory data across all countries, in one place.
• You will have some fun & interesting widgets on the dashboard - for example, you could see your Record Sales in One Day, or set Your Daily Profit Goal.
• You can share the screenshots of your sales, or demo your dashboard widgets to others - we have a button that hides your product information, displaying Origami images instead.

p.s. There are many fun and useful surprises within Shopkeeper - signup and explore!

We offer 24/7 email support. Please email us at support@shopkeeper.com, to get your question answered or issue resolved.

We support the following domains:
United States (amazon.com)
Canada (amazon.ca)
Mexico (amazon.com.mx)
United Kingdom (amazon.co.uk)
Germany (amazon.de)
France (amazon.fr)
Italy (amazon.it)
Spain (amazon.es)
Japan (amazon.co.jp)

Our software looks beautiful on both desktop and mobile devices. We use responsive design, which automatically changes Shopkeeper to fit the device you're viewing it on.

We currently do not offer a free trial. If you don't enjoy our service, you're free to cancel your subscription at any time.

We accept Visa, Mastercard and Paypal.

We use Braintree Marketplace Payments to process all payments made through Shopkeeper. Braintree, a PayPal company, is one of the premier payment processors offering the highest level of security possible as a Validated Level 1 PCI DSS Compliant Service Provider.

Not at the moment, but we will add it as soon as there is interest for it. Please email us if interested.